Privacy Policy

The Privacy Policy describes specific details regarding how we collect, use, and protect user data.

Last updated: March 2024

  • General Terms+Conditions

Overview

 

Bonheur's Privacy Policy outlines how we collect, use, and safeguard personal information when customers interact with our online store. When making purchases, Bonheur collects essential personal details like names, addresses, and email addresses. Additionally, when users browse the store, Bonheur may collect their IP addresses for analytical purposes. 

 

The policy addresses consent, emphasizing that users' information is used solely for specific purposes, and users have the option to withdraw their consent. It also mentions data security measures and how payment information is handled securely through encryption.

1. Log Data: What Do We Do With Your Information?

 

i. Which log data we collect

Bonheur Jewelry, powered by Shopify, collects various types of log data to ensure the smooth operation of our services and to enhance the user experience. This data may include, but is not limited to:

IP address
Browser type and version
Pages of our site that you visit
Time and date of your visit
Time spent on those pages
Unique device identifiers
Error logs

ii. How we use log data

The log data we collect serves multiple purposes:

To maintain the integrity and stability of our services
To provide and improve our products
To monitor the usage of our site
To detect, prevent and address technical issues
To provide customer support
To gather analytics or valuable information that allows us to improve our services and products

iii. Who we share log data with

We value your privacy and do not share log data with any third parties except:

Shopify, as our platform provider, which requires access to this data to host our store and provide us with analytics and other services.
Service providers who act on our behalf and have agreed to adhere to the rules set forth in this privacy policy.

Law enforcement or other government agencies if required by law or in good faith belief that such action is necessary to comply with a legal obligation.

Please note that as we operate on the Shopify platform, our log data practices are also subject to Shopify's own privacy policies and data management procedures.
 

2. Consent

 

How do you get my consent?

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

 

If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at Info@bonheurjewelry.com or mailing us at:

 

Bonheur Jewelry

 

524 Broadway
Floor 11
New York, NY 10012

 

3. Disclosure

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

4. Shopify

 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

 

Payment:

 

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 

5. Third-Party Services

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

 

For these providers we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

As an example, if you are located in Canada, and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Links

 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

6. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

7. Cookies



 

Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt out of cookies or not.

 

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

 

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 

_secure_session_id, unique token, sessional

 

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

 

8. Age Of Consent

 

By using this site, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

 

9. Changes To This Privacy Policy

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at Info@bonheurjewelry.com or by mail at:

 

Bonheur Jewelry

 

[Re: Privacy Compliance Officer]

 

524 Broadway
Floor 11
New York, NY 10012

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