FAQ
SECURITY:
Q: Is your site secure?
A: All payments are processed by PayPal, which keeps your information secure by using industry-leading encryption and fraud prevention tools.
PAYMENTS:
Q: What kind of payments are accepted?
A: Bonheur Jewelry offers the below payment options at checkout:
- Visa, Mastercard, and American Express cards
- Apple Pay
- Google Play
- Meta Pay
- Paypal Express Checkout
- Klarna
ORDERS:
Q: How can I make sure my order was processed?
A: Once an order is placed by the customer, we automatically send out an order confirmation e-mail to confirm their purchase.
Q: What if an item is out of stock?
A: Occasionally, Bonheur Jewelry does accept backorders. All orders are processed in a timely manner. The exact shipping time depends upon the item and quantity requested.
Q: Who do I contact with questions about my order?
A: Please contact info@bonheurjewelry.com. You may also contact customer service by calling 1-646-522-1697