Q: How can I make sure that I my order was processed?

A: Once a order is placed by the customer, we automatically send out an order confirmation e-mail to confirm their purchase.

Q: What if an item is out of stock?

A: Occasionally, Bonheur Jewelry does accept back orders. All orders are processed in a timely manner. Exact shipping time depends upon the item and quantity requested.

Q: Who do I contact with questions about my Bonheur Jewelry order?

A: Please contact info@bonheurjewelry.com. You may also contact customer service by calling 1-646-522-1697